RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
|
Back to Search Results |
|
Model Number V60 |
Device Problem
Failure to Charge (1085)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 10/05/2023 |
Event Type
malfunction
|
Event Description
|
Philips received a complaint from a philips medical device maintenance specialist (mdms) reporting that the battery on the v60 ventilator could not charge.The device was not in clinical use.There was no report of harm.There was no battery failed alarm and the battery was older than 5 years of age.Per the philips v60 service manual, recommended timetable for battery replacement is every 5 years.The battery replacement is based on the date of manufacture recorded on the battery label.Also, it was reported that the customer stored the unit without being connected to an alternating current (ac) power source.The v60 service manual advises the user the battery may fail to charge if stored for an extended period of time without the ventilator plugged into ac power.This issue was caused by use error.Per gfe response, it was confirmed that the battery will be replaced to resolve the reported issue.Once replaced, the required performance verification tests per philips standards will be performed and the device will be returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
|
|
Manufacturer Narrative
|
E1 reporter phone number - (b)(6).
|
|
Search Alerts/Recalls
|
|
|