RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Volume Accuracy Problem (1675)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/05/2023 |
Event Type
malfunction
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Event Description
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Philips received a complaint from the customer reporting that the v60 ventilator was displaying a low minute volume alarm that could not be cleared.It was noted that they were getting low ventilation error and could not get rid of the error.Also, the exhalation was going back and fourth really fast.There was no patient involvement when the issue occurred.No patient or user harm reported.A philips remote service engineer (rse) advised the customer to reset the v60 to the default settings, and then reprogram the device with the following settings (mode: s/t; ipap: 15 cmh2o; epap: 4 cmh2o).After performing the instructions provided by the rse, the customer was reporting that the v60 has stopped alarming.The system meets the specification for the performed service and is returned to use.
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Manufacturer Narrative
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The customer reported that the diagnostic code observed in the event log was a 120e (alarm message: low minute ventilation).The customer reported that the diagnostic code could not be duplicated, and after resetting the device back to default, the reset cleared everything.The customer then performed a performance verification test, and the device met the criteria.
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