Qn# (b)(4).The actual device was not returned; however, the customer provided one photo for analysis.The complaint of sheath tearing incorrectly was able to be confirmed by the photo.A complete visual inspection could not be performed as no sample was returned for analysis.A device history record review was performed, and no relevant findings were identified.The ifu provided with the kit informs the user, "do not use excessive force when introducing guidewire, peel-away sheath over tissue dilator, or tissue dilator as this can lead to vessel perforation and bleeding, or component damage".The report that a peel-away did not tear correctly was confirmed through complaint investigation of the customer supplied photo.Visual analysis revealed that the sheath split incorrectly along the extrusion.Based on the customer report, the supplied photo, and consultation with r & d, it was determined that manufacturing caused or contributed to this event.A non-conformance was initiated to further investigate this complaint issue.Teleflex will continue to monitor and trend for reports of this nature.
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