Catalog Number 03263991190 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 09/18/2023 |
Event Type
malfunction
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Event Description
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There was an allegation of questionable crep2 creatinine plus ver.2 results for 2 patient samples on a cobas integra 400 plus.For sample 1, the initial crep2 result was 190.6 umol/l.The repeat result was 67.5 umol/l.For sample 2, the initial crep2 result was 101.7 umol/l.The first repeat result was 185.7 umol/l and the second repeat result was 101.7 umol/l.
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Manufacturer Narrative
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The analyzer serial number is (b)(6).The calibration and qc recovery data provided was acceptable.The alarm trace showed multiple no fluid alarms.The field service engineer (fse) found that the distributor fluid transfer head had crystallization and was leaking and replaced it.The investigation is ongoing.
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Manufacturer Narrative
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It was found that the customer was operating the analyzer with the front cover open which should be closed as the loaded reagents must be kept at 8 degrees centigrade.The investigation did not identify a product problem.The root cause of the event could not be determined.
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Search Alerts/Recalls
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