Catalog Number 394602 |
Device Problem
Leak/Splash (1354)
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Patient Problem
Insufficient Information (4580)
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Event Date 10/10/2023 |
Event Type
malfunction
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Manufacturer Narrative
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B3.The date received by manufacturer has been used for this field.H.3.A device evaluation and/or device history review is anticipated but is not complete.Upon completion, a supplemental report will be filed.
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Event Description
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It was reported bd connecta plus3 blue leaked.The following information was provided by the initial reporter; "our distributor in bulgaria - rsr received a complaint from the national hospital regarding the leakage from bd connecta¿ plus 3 360° blue (o4602-9), art.No.394602, according to the delivered quantities by us with the following lot numbers: 3012416/ 31.01.2026; 3058487/ 31.01.2026; 3032920/ 31.01.2026 based on the signed new tender contract with the hospital.Please be aware that complaints have been received from several departments after the replacement of b.Braun¿s stopcocks according to the previous tender contract.".
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Event Description
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No additional information was provided our distributor in bulgaria - rsr received a complaint from the national hospital regarding the leakage from bd connecta¿ plus 3 360° blue (o4602-9), art.No.394602, according to the delivered quantities by us with the following lot numbers: 3012416/ 31.01.2026; 3058487/ 31.01.2026; 3032920/ 31.01.2026 based on the signed new tender contract with the hospital.Please be aware that complaints have been received from several departments after the replacement of b.Braun¿s stopcocks according to the previous tender contract.
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Manufacturer Narrative
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Our quality engineer inspected the 1 photo submitted for evaluation.The reported issue of leakage was not confirmed upon inspection of the photo.The reported defect could not be observed in the photo supplied.A physical sample would be needed to functionally test for the reported defect.Bd cannot confirm the cause of the failures to our manufacturing process since no sample was returned for evaluation.We would be very interested in examining product that does not meet your expectations and our quality standards.Examination of the actual product involved may provide clarification as to the cause of the reported failure.A review of our risk management documentation was performed and indicates that the potential risk of the reported event was assessed appropriately.We appreciate you taking the time to bring this observation to our attention.Complaints received for this device and reported condition will continue to be tracked and trended.Information will be captured on trend reports and monitored.Our business team regularly reviews the collected data for identification of emerging trends.We regret any inconveniences this incident may have caused you and your facility.
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Search Alerts/Recalls
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