The system was used for treatment.This case is reportable as a mdr due to the reportable malfunction pto leak.Since this reportable malfunction is only associated with the kit, this mdr will only be against the kit.A batch record review for kit lot m314 was conducted.There were no non-conformances associated with this lot.This lot met all release requirements.A review of kit lot m314 shows no trends.Trends were reviewed for complaint category, pto leak.No trends were detected for this complaint category.Photographs were provided by the customer for evaluation.The complaint kit and smart card were not returned.Evaluation of the customer provided photographs verify a leak inside the pto.The exact location of the leak could not be determined based on the supplied photographs.A device history record (dhr) review did not result in any related non-conformances.This kit lot passed all lot release testing.The reported pto leak is verified based on the photographs provided; however, a definitive root cause could not be determined based on the available information.Retraining was completed with all bonding operators at the manufacturing facility to reinforce proper tube bonding instructions.No further action is required at this time.This investigation is now complete.(b)(4).N.S.25-oct-2023.
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