According to the customer on (b)(6) 2023 they were walking with the device when it "moved forward too fast and i fell on the tile".Per the customer the device "did not seem to malfunction, it just moves very easily".Per the customer they went to the emergency room due to the pain at a later date and were diagnosed with a broken femur which required surgery.No additional information is available at this time.The sample was requested for evaluation.It has been determined that the reported event caused or contributed to serious injury requiring medical intervention, therefore, this medwatch is being filed.If any further relevant information is identified or obtained, a supplemental medwatch will be submitted.
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