One opened probe was received with a tip protector, in a plastic bag.The sample was visually inspected and found to be non-conforming with the tip of the needle broken at the port, the needle slightly bent, and orange/brown foreign material on the port face.A functional fit test was unable to be performed due to the visual condition of the probe.The probe sample was disassembled, and the components inspected.Nominal wear was observed on the inner cutter when compared to the degree of wear based on continuous actuation of the probe visual standard photos.A review of the device history record traceable to the lot number obtained from the device¿s radio frequency identification tag indicates that the product was processed and released according to the product¿s acceptance criteria.The complaint evaluation confirms that the probe sample had a broken tip.The reported fit issue could not be confirmed as functional testing could not be performed due to the visual condition of the probe.The exact cause of the broken tip failure cannot be determined from the evaluation performed.The exact root cause of the bent needle cannot be determined from this evaluation.The most likely root cause is handling at any point after the probe was shipped from the manufacturing site, including use during surgery.The reported fit issue could not be confirmed and the exact root cause of the broken tip and bent needle could not be determined, therefore, no specific action with regard to this complaint was taken by the manufacturing site.All probes are 100% visually inspected and tested for actuation, aspiration, and cut during manufacturing.Complaints will be continued to be reviewed and monitored at regular intervals for any significant adverse trends.No adverse trends have been observed associated with the reported product and event.No further actions are required.The manufacturer internal reference number is: (b)(4).
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