H3: device was discarded by the facility; however, a picture was provided by the customer which was used for evaluation.A photograph of an ar-3671ds was received for evaluation.Evaluation of the photograph showed signs of damaged and melted plastic.Due to the lack of information provided and the device not being returned, a root cause cannot be confirmed.The most likely cause is use error due to leveraging the device; creating additional forces and friction within the device leading to overheating.Complaint is confirmed.
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On (b)(6) 2022 it was reported by a sales representative, via email, that while drilling with the 1.9 mm drill with the inserter from an ar-3671ds fibertak biceps disposables kit, the drill became very hot and melted the inside of the inserter and couldn't be removed further.Another fibertak biceps disposables kit was opened to complete the case.This was discovered during a distal bicep repair on (b)(6) 2022.Additional information received on 12/17/2022: nothing broke nor melted inside the patient.
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