Catalog Number 08946370190 |
Device Problems
Incorrect Measurement (1383); High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/02/2023 |
Event Type
malfunction
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Event Description
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The initial reporter stated they received a questionable result for one patient sample tested with the elecsys testosterone ii assay on a cobas e 801 analytical unit.The sample resulted in a testosterone value of 14.8 nmol/l when tested on the e 801 analyzer.The patient was then sent to another hospital where another sample was collected and this sample resulted in a low testosterone value.The complained sample was then repeated using a competitor method, resulting in a testosterone value of 0.94 nmol/l.
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Manufacturer Narrative
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The serial number of the e 801 analyzer is (b)(6).The competitor method is abbott.The patient sample was requested for investigation.The investigation is ongoing.
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Manufacturer Narrative
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Calibration and controls were acceptable.The patient sample was provided for investigation.The result obtained by the customer could be reproduced.Investigations of the sample determined that it contains an interfering factor against the ruthenium label of the testosterone assay.A streptavidin interference could be excluded.Per product labeling, "in rare cases, interference due to extremely high titers of antibodies to-specific antibodies, streptavidin or ruthenium can occur.These effects are minimized by suitable test design." the investigation did not identify a product issue.
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Search Alerts/Recalls
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