H.6.Investigation summary: material #: 762165.Lot/batch #: unknown.Bd had not received samples or photos for evaluation.Additionally, bd was unable to determine the specific lot number associated with this complaint; therefore, a review of the device history record could not be conducted.This complaint is unable to be confirmed.If additional information is made available, this complaint will be reopened to assess the level of investigation needed.Complaints received for this device and reported condition will continue to be tracked and trended.Our business team regularly reviews the collected data for identification of emerging trends.D.4.Medical device expiration date: unknown.H.4.Device manufacture date: unknown.
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It was reported when using the paxgene® blood rna tube blood flowed back into patient's vein.The following information was provided by the initial reporter.The customer stated: customer reports that during venipuncture there was an issue with the tube and blood flowed back into patient's vein.-steps taken with customer/troubleshooting: customer called stating that during blood collection blood came out of the tube and back into the patient's vein.Customer was requesting assistance on how to treat the patient since additive potentially went back into their vein.Customer had reviewed the sds but was unsure how to proceed.Customer could not provide specific tube information except it was the paxgene rna tube.Consulted with bd quality and medical affairs, advised customer to contact poison control.Per customer, they could not provide additional information as the collection was performed by a phlebotomist.Agreed with customer to send email with the questions bd need answers for the investigation.
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