MAQUET CARDIOPULMONARY GMBH HEART LUNG MACHINE; PUMP, BLOOD, CARDIOPULMONARY BYPASS, NON-ROLLER TYPE
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Model Number MCP00706291#ROTAFLOW PUMP MODULE |
Device Problem
Battery Problem (2885)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/02/2023 |
Event Type
malfunction
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Event Description
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The event occurred in china.It was reported that on (b)(6) 2023, the customer was using the rotaflow console and the ac power was disconnected due to the transport of the patient.The ¿low battery alarm¿ occurred after a short time.After the machine was exchanged, the charging was checked.The charging voltage was 26.3v (battery is fully charged between 27,4 and 20,0 volt), and the battery was charged continuously for more than 8 hours.The charging indicator light goes out, but the battery voltage is only 24.8v.Discharge the affected battery and charge it on another rotaflow console.At this time, the charging is very fast, reaching 26.2v immediately, and it is in the charging state, so it is judged that the power supply board is faulty (spare part number: 701011675) and needs to be replaced.The device is out of use.No harm to any person has been reported.Complaint id: (b)(4).
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Manufacturer Narrative
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The investigation is ongoing.Further information has been requested but has not yet been received.A follow up medwatch will be submitted when additional information becomes available.
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Manufacturer Narrative
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The event occurred in china.It was reported that on (b)(6) 2023, the customer was using the rotaflow console and the ac power was disconnected due to the transport of the patient.The ¿low battery alarm¿ occurred after a short time.After the machine was exchanged, the charging was checked.The charging voltage was 26.3v (battery is fully charged between 27,4 and 20,0 volt), and the battery was charged continuously for more than 8 hours.The charging indicator light goes out, but the battery voltage is only 24.8v.Discharge the affected battery and charge it on another rotaflow console.At this time, the charging is very fast, reaching 26.2v immediately, and it is in the charging state, so it is judged that the power supply board is faulty (spare part number: 701011675) and needs to be replaced.No harm to any person has been reported.The affected rotaflow console with s/n (b)(6) was investigated by a getinge field service technician and the technician was able to reproduce the reported failure.The mcp00702711#power supply board for rfc (article number 701011675) has been replaced.After the replacement the device is working as intended and is back in use.A similar complaint was investigated for the reported failure in getinge life-cycle-engineering (lce) and the reported failure was caused most probably by a defect diode d6 on the power supply board that led to the reported failure.Based on the investigation results the reported failure could be confirmed.The rotaflow console in question was produced in 2022 (b)(6).A device history record (dhr) review was performed on 2023 (b)(6).There is no indication that manufacturing issues occurred, thus production related influences are unlikely to have contributed to the reported failure.The customer will be informed about the results by the getinge sales and service unit.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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Event Description
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Complaint id: (b)(4).
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Search Alerts/Recalls
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