(b)(4).The customer returned one, unopened cvc kit for analysis.The seal along the outer edge of the lidstock was intact and uniform along the tray.Visual analysis revealed that the kit lidstock and tray contained a sterility breach in the form of a small hole.Microscopic examination confirmed the hole on both the lidstock and the tray.Both were observed to be in the top-right corner of the tray.It is being assumed that the damage to the lidstock also caused the damage to the tray.The packaging facility was contacted as part of this complaint investigation.They confirmed that the damage likely occurred after the kit was sealed; however, there are no process steps in the packaging process that typically result in the damage observed.The distribution centers (edc rhenus and ap07) were also contacted as part of this complaint investigation.In edc rhenus, they confirmed that this finished good shows no record of repackaging.Likewise, there is no record of this finished good showing such damage during their handling.In ap07, they confirmed that chinese labels are placed on the lidstocks of the kits; however, there is no process that can cause this type of damage.A dev ice history record review was performed, and no relevant findings were identified.The ifu provided with the kit informs the user, "do not use if package is damaged".The report of a sterility breach was confirmed through complaint investigation of the returned sample.Visual analysis revealed that the kit lidstock and tray contained a sterility breach in the form of two small holes.Based on the comments from the packaging facility and the distribution centers for this finished good, this type of damage has not been observed as part of the normal packaging/handling process.Additionally, there are inspections in place to check for such damage.Based on the customer report, the sample received, and the comments from packaging/distribution, storage/shipping likely caused or contributed to this event.Teleflex will continue to monitor and trend for reports of this nature.
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