Initial findings: this is a follow up complaint to (b)(4).The hypothesis for (b)(4) was the incorrect device may have been packaged in the step 10 aligner bag.A photo of the affected device was received, but the device id was illegible.The tooth anatomy matched patient, but the dentition appears to be from a different step, possibly step 6.The step 10 device was reproduced to rule out packaging errors.The clinician stated they would back track the patient to step 9 and resume 10 later.The tracking information for the device shows it was delivered on (b)(6), 2023.The follow-up complaint states the tooth became abscessed and leaked pus.It is unclear if the tooth became abscessed during back tracking, resuming the affected step 10, or resuming replacement step 10.Clarification has been requested.The clinician stated the approved treatment plan did not have any movements on tooth 22 due to periodontal disease.However, the approved treatment setup shows significant movements were planned for tooth 22: · 1.61mm mesial translation.· 1.26mm buccal translation.· 3° mesial crown toque.· 11° mesial rotation.No intrusion was planned for tooth 22, and the customer did not state in the rx or instructions to avoid movement on tooth 22.Clinical evaluation: existing periodontal issues is a contraindication for orthodontic tooth movement.Numerous scientific studies demonstrate that attempts at orthodontic tooth movement in the presence of periodontal disease will exasperate the situation and lead to rapid bone loss, inflammation and tooth loss.The presence of pus and diagnosis of local abcess confirm the sequelae.Whether the potentially incorrect device was used is peripheral to this central issue.In other words, a healthy tooth is more than capable of withstanding an aligner that is out of step without long term consequence.
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Follow up to a previous complaint: according to the dentist, the aligner has put too much pressure on tooth 22.On the phone, the dentist mentioned that the tooth had existing periodontal issues, and should therefore, under no circumstances be intruded or extruded.However, step 10 started to intrude the tooth and put far too much pressure on it.The tooth is now abscessed and is ´leaking´ puss.
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