RESPIRONICS, INC. RESPIRONICS; VENTILATOR, CONTINUOUS, MINIMAL VENTILATORY SUPPORT, FACILITY USE
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Model Number V60 |
Device Problem
Device Sensing Problem (2917)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/29/2023 |
Event Type
malfunction
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Manufacturer Narrative
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E: reporter/intuition phone (b)(6).
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Event Description
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Philips received a complaint by the customer on the v60 indicating that the error, "proximal pressure sensor auto-zero failed", had occurred.It was reported there was no patient involvement at the time the issue was discovered.The customer evaluated the device with the assistance of the remote service engineer (rse) and confirmed the reported problem.A field service engineer (fse) went onsite and confirmed the reported issue via confirmation of the error in the event log.The fse then replaced solenoid valve 3 and 4 and confirmed the reported issue was resolved.The device passed required performance verification tests per philips standards and was returned to service.The investigation concludes that no further action is required at this time.If additional information is received the complaint file will be reopened.
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