Model Number 72081-01 |
Device Problem
No Device Output (1435)
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Patient Problems
Hypoglycemia (1912); Confusion/ Disorientation (2553); Polydipsia (2604)
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Event Date 10/12/2023 |
Event Type
Injury
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Event Description
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A customer reported encountering an issue with the adc device while trying to connect the app to the bluetooth.As a result, the customer experienced symptoms described as "thirst and disorientation".The customer was provided orange juice and honey by a registered nurse for treatment.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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The product has been requested back for an investigation.At this time product has not yet been returned and a valid serial number has not been provided.An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Clinical data was reviewed and confirmed that freestyle libre sensors continue to be safe, effective, and perform as intended in the field.A tripped trend review was conducted for the reported complaint and freestyle libre sensors, no trends were identified that would indicate any product related issues.If the product is returned, a physical investigation will be performed and a follow-up report submitted.The date of event is unknown.The date entered in section b3 is the date abbott diabetes care became aware of the event.The device mfg date is unknown.The date entered in section h4 is the date abbott diabetes care became aware of the event.All pertinent information available to abbott diabetes care has been submitted.
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Manufacturer Narrative
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Repeated attempts by adc to retrieve the product were unsuccessful and/or the customer discarded the product.No product has been returned and a valid serial number has not been provided.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.Clinical data was reviewed and confirmed that libre sensors continue to be safe, effective, and perform as intended in the field.The available tripped trend reports were reviewed for libre sensor and perception code for the last year.The review identified a tripped trend for this perception code.This tripped trend was addressed in the tracking, trending review meeting, and investigated.The investigation concluded that the tripped trend was not correlated with a product nonconformance.Trends are regularly monitored and investigated when exceeding established thresholds to evaluate for causes associated with the product.If the product is returned, a physical investigation will be performed, and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.Upon extended investigation, it was determined that the serial number provided by the customer (b)(6) and previously reported to the fda was not a valid serial number. therefore, section d4 was updated to unk.
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Event Description
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A customer reported encountering an issue with the adc device while trying to connect the app to the bluetooth.As a result, the customer experienced symptoms described as "thirst and disorientation".The customer was provided orange juice and honey by a registered nurse for treatment.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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