It was reported that the integrated pressure connector female contacts on the sensor panel were corroded, which lead to the measured pressure readings being out of specification.The failure was found during preventive maintenance.A getinge field service technician (fst) was sent for investigation and repair.The sensor panel was replaced.The fst performed safety, calibration, and functionality checks to factory specifications.All function tests are passed.The log files of the reported cardiohelp device were reviewed and no functional failures could be confirmed on the date of event.A similar issue was already investigated by the getinge life cycle engineering on 2021-03-31.Deposit was detected on the cable socket during visual inspection.The most probable root cause was determined as wetting of the socket plane of the plug with salt-containing liquids (priming).This problem was investigated in detail within an electronic change request (ecr) to determine the basic cause of the visually perceptible contamination of the hls-side sockets of the hls cable and to find suitable countermeasures.This investigation is adaptable to all related connectors.As a result a service bulletin (issue 95 / 21-05-04) was published may 2021 to make the users aware that the contacts of the plug connections must not come into contact with cleaning agents, disinfectants or priming liquid.Referring to the instructions for use (ifu) of the caridohelp (chapter 10 cleaning and disinfection) the cables and the whole device should be cleaned after each use to remove soiling or residual blood.Furthermore in chapter 5.3 connecting the sensors it is stated that the the sensors may not be used if they have visible damage, e.G., a defective connector.Any connections which are not in use shall be protected with the protective caps supplied from the ingression of liquids.The review of the non-conformities has been performed on 2023-11-07 for the period of 2020-01-28 to (b)(6) 2023.It does not show any non-conformity in regard to the reported product and failure.There is no indication that manufacturing issues occurred during this time, thus production related influences are unlikely.The device was manufactured on 2020-01-28.Based on the results the reported failure "integrated pressure connector contacts on the sensor panel were corroded" could be confirmed.The customer will be informed about the results by the getinge sales and service unit.The occurrence rate was calculated for the reported issue and it was determined that this is not a systemic issue.Therefore, no remedial action is required.The occurrence rate related to the reported issue is currently being monitored as part of maquet cardiopulmonary¿ s trending program and additional investigations or corrections will be implemented in case of adverse trending.
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