Catalog Number 05942861001 |
Device Problem
Low Test Results (2458)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/12/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The accu-chek inform ii meter serial number was (b)(6).The reporter's meter and test strips were requested for investigation.The products have not been received at this time.If the products are returned in the future, a follow-up report will be submitted.On a regular basis, accu-chek inform strips of lots currently valid in the market are tested as part of routine retention testing and results have passed the internal inspection.
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Event Description
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The reporter complained of discrepant glucose results for 1 patient's sample tested on accu-chek inform ii meter compared to an unknown laboratory method.At 6:51 p.M.The meter result was 510 mg/dl.The medical staff did not believe the result and they took a venous sample from the patient and did a laboratory test.The laboratory result was 72 mg/dl.The time difference between the test measurements was within 15 minutes.Qc was performed on the day of the event and it was acceptable.
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Manufacturer Narrative
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The component code was updated.The investigation did not identify a product problem.
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Search Alerts/Recalls
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