Model Number NL4000 |
Device Problems
Mechanical Problem (1384); Detachment of Device or Device Component (2907)
|
Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
|
Event Date 10/10/2023 |
Event Type
malfunction
|
Manufacturer Narrative
|
Based on the investigation completed by service team, an issue was found during high-speed rotation, the tension pulley for the main belt separated from the motor, damaging parts of the gantry.
|
|
Event Description
|
The customer reported a loud crash during the patient scan when the gantry was rotating.During high-speed rotation, the pinch wheel split and caused deep scars on the groove, while also breaking a bracket.
|
|
Search Alerts/Recalls
|
|