This report is being submitted retrospectively as part of internal review.The investigation was performed on the user synced data on data management system (dms) which is a cloud platform for the glucose data.Based on the investigation analysis, the reported event on (b)(6) 2023 could not be confirmed as the customer mentioned to have not taken blood glucose (bg) measurement for comparison.The eversense system was displayed a sensor glucose reading of 50 mg/dl at the time of incident.The system had asserted low glucose alerts as the sensor glucose reading was below the low alert threshold of 60 mg/dl.Per the analysis, there was good agreement between the sensor readings and fingerstick (bg) measurements before and after the reported event.The overall sensor performance was within expectations.
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Senseonics was made aware of an incident where the user complained of receiving constant hypoglycemia warnings from the eversense cgm system at night.When the user eats something and thinks glucose would have stabilized, the sensor glucose (sg) readings remain stuck in the hypoglycemia range and continues to receive low glucose alerts.The user reported that on (b)(6) 2023 at around 3:15 am, the sg value was 50 mg/dl and bg value was not taken (for confirmation).The user ate something as a remedial measure and after sometime, the sg reading was showing 54 mg/dl but the measured bg value was 196 mg/dl.
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