This report is being submitted retrospectively as part of internal review.The investigation was performed on the user synced glucose data on data management system (dms), which is an eversense cloud platform.Based on the investigation analysis, the reported sg value of 150 mg/dl at the time of incident could not be confirmed.Per dms, the sg value was 166 mg/dl at 5:31 pm and the bg fingerstick value of 185 mg/dl was entered at 5:40 pm.No high glucose alert was asserted during the time of incident as the sg value did not cross the high alert threshold that was set at 170 mg/dl.The investigation analysis did not reveal any malfunction as the overall system performance was within expectations.Overall, bg values entered as calibrations fit sg trends well and the occasional differences could be attributed to lag which is inherent to cgm system, and due to calibrations that were entered during the periods of rapid glucose changes.The eversense user guide recommends users to avoid calibrations during the period of rapid glucose changes.No further investigation was found necessary for this complaint.
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