Product complaint # (b)(4).If further details are received at a later date a supplemental medwatch will be sent.H3 evaluation: the product sample was returned for evaluation.Visual inspection was conducted on the returned device.Visual analysis of the returned sample revealed that the device was returned outside its packaging and only the tyvek was returned with the instrument.Upon visual inspection, a unknown foreign matter was noted to be between the ampoule and pen.As part of quality process all devices are manufactured, inspected, and released to approved specifications.Although no conclusion could be reached on how the foreign matter was introduced inside the sterile package, it is possible that the foreign matter adhered to the device during the packaging process due to static.The reported complaint was observed.A review of the batch manufacturing records was conducted, and no related non-conformances were identified.This report is being submitted pursuant to the provisions of 21 cfr, part 803.This report may be based on information which has not been investigated or verified prior to the required reporting date.This report does not reflect a conclusion by ethicon, or its employees that the report constitutes an admission that the product, ethicon, or its employees caused or contributed to the potential event described in this report.If information is obtained that was not available for the initial report, a follow-up report will be filed as appropriate.
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