Model Number 70805-70 |
Device Problems
Unable to Obtain Readings (1516); Device Displays Incorrect Message (2591)
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Patient Problems
Hypoglycemia (1912); Dizziness (2194); Diaphoresis (2452)
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Event Date 10/19/2023 |
Event Type
Injury
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Manufacturer Narrative
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The product has been requested back for an investigation.A follow-up report will be submitted once additional information is obtained.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An error message was reported with the adc device.The customer reported encountering an error 14 message on their meter and was unable to obtain readings.As a result, the customer experienced hypoglycemia with symptoms described as sweating, lightheadedness, hard time walking, weakness, and dizziness.The customer was able to self-treat with chocolate candy and then they were seen at a hospital where they were provided sugar water for treatment.No further treatment or medication was reported.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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An extended investigation has been performed for the reported complaint and there was no indication that the product did not meet specification.Dhr(device history review) for the freestyle lite meter were reviewed and the dhrs showed the freestyle lite meter passed all tests prior to release.Dhrs for the freestyle strips were reviewed and the dhrs showed the precision strips passed all tests prior to release.Retain testing has not been performed for freestyle strips since strips was expired.Meter (b)(6) has been returned and investigated with returned test strips.Visual inspection has been performed on the returned meter and no issues were observed.Meter powered on with button and with strip insertion.Control solution testing was performed and no issues were observed.All results were within range specification.No malfunction or product deficiency was identified.All pertinent information available to abbott diabetes care has been submitted.
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Event Description
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An error message was reported with the adc device.The customer reported encountering an error 14 message on their meter and was unable to obtain readings.As a result, the customer experienced hypoglycemia with symptoms described as sweating, lightheadedness, hard time walking, weakness, and dizziness.The customer was able to self-treat with chocolate candy and then they were seen at a hospital where they were provided sugar water for treatment.No further treatment or medication was reported.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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