Blank fields on this form indicate the information is unknown or unavailable.E1: customer (person) phone = (b)(6).This report includes information known at this time.A follow-up report will be submitted should additional relevant information become available.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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Blank fields on this form indicate the information is unchanged, unknown, or unavailable.Investigation ¿ evaluation: as reported, a patient's delivery was complicated by severe hemorrhage, requiring the use of a bakri balloon.When the packaging for the 'cook bakri postpartum balloon with rapid instillation components' was opened, the three-way connector was observed to be missing.Another new device was used to successfully achieve hemostasis.No adverse effects were reported.Reviews of the complaint history, device history record (dhr), instructions for use (ifu), and quality control procedures, as well as a visual inspection of the returned device, were conducted during the investigation.The complaint device was returned for evaluation.The dual check valve was missing from the opened package.Additionally, a document-based investigation evaluation was performed.In response to this incident, cook completed a review of the product device master record (dmr) and concluded that sufficient inspection activities are in place to identify this failure mode prior to distribution.Cook also completed a review of the dhr.The dhr for the complaint lot recorded no related nonconformances to the reported incident.A database search for complaints on the reported lot found no additional complaints reported from the field.Review of the device history record, complaint history, and quality control documents indicates that the device was not manufactured within specifications, but does not suggest items in the lot or similar devices in the field or in house are nonconforming.Cook also reviewed product labeling.The product ifu, t_j-sosr_rev2 ¿bakri postpartum balloon,¿ provides the following information to the user related to the reported failure mode: how supplied."upon removal from the package, inspect the product to ensure no damage has occurred." based on the information provided, inspection of the returned device, and the results of the investigation, cook has concluded a manufacturing and quality control deficiency contributed to the reported failure.Defect awareness training was issued for the personnel responsible for the manufacturing of an out of specification device.The appropriate personnel have been notified.Cook will continue to monitor for similar complaints.Per the risk assessment no further action is required.This report is required by the fda under 21 cfr part 803 and is based on unconfirmed information submitted by others.Neither the submission of this report nor any statement contained herein is intended to be an admission that any cook device is defective or malfunctioned, that a death or serious injury occurred, nor that any cook device caused, contributed to, or is likely to cause or contribute to a death or serious injury if a malfunction occurred.
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