It was reported the operon d860 ¿slide function was not moving in position¿ and customer was requesting a technician to assess the table.Additionally, the customer stated the ¿surgeon claimed the table functionality led to delay in procedure which was the contributing factor to a patient¿s death¿.The technician visited the account to perform his investigation on the reported failure.Stryker¿s investigation into the table's slide function revealed no anomalies or defects.The ¿customer stated that the table was unable to be slid far enough when the case demanded it¿.The technician conducted full-cycle tests on all table functions, checked the table's software for errors, and confirmed that the table was operating as designed and within specifications.According to the customer's feedback, during an open-heart surgery, medical complications necessitate repositioning the patient to add an imaging extension accessory.Installing the accessory involves removing the table's leg section and inserting the imaging extension accessory.However, the customer encountered difficulties in attaching the imaging extension while the patient was on the table, resulting in medical delay.The imaging extension is supplied by an oem supplier.While the exact root cause remains unconfirmed, the information provided suggests that the surgical table had no malfunction and the likely contributing factor was the surgical room layout and the placement of the table, which hindered the attachment of the surgical table's imaging extension.In the event that we receive additional information, a supplemental will be filed.
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