The customer reported to olympus that evis exera iii colonovideoscope, grasper catching in lumen, two puckers seen in lumen.The issue occurred during the procedure.The procedure was therapeutic.The procedure was completed using a similar device.The procedure was delayed for less than 10 minutes.There were no reports of patient or user harm associated with this event.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.Correction to b5 for procedure information inadvertently left out of previous report.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, and since device specifications could not be verified due to third party repair, olympus could not specify the root cause.The event can be prevented by following the instructions for use which state: "operation manual important information ¿ please read before use prohibition of improper repair and modification this instrument does not contain any user-serviceable parts.Do not disassemble, modify, or attempt to repair it; patient or operator injury and/or equipment damage may result.Equipment that has been disassembled, repaired, altered, changed, or modified by persons other than olympus¿ own authorized service personnel is excluded from olympus¿ limited warranty and is not warranted by olympus in any manner." olympus will continue to monitor field performance for this device.
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