Catalog Number 07251068190 |
Device Problems
Low Test Results (2458); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/26/2023 |
Event Type
malfunction
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Manufacturer Narrative
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The serial number of the e 801 analyzer is (b)(6).Calibration signals were within expectations.Controls recovered within range on the day of sample measurement.Upon review of the alarm trace, a sample short alarm was observed.Performance testing run on (b)(6) 2023 failed.The investigation is ongoing.
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Event Description
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The initial reporter stated they received discrepant results for one patient sample tested with elecsys pth on a cobas e 801 analytical unit.The sample initially resulted in a pth value of 6.56 pg/ml.The doctor questioned the result as the patient had a previous pth value of 199 ng/ml.The sample was repeated, resulting in a value of 267 pg/ml.
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Manufacturer Narrative
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The investigation could not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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