H10: as the lot number for the device was provided, a review of the device history records is currently being performed.The return of the sample is pending.The investigation of the reported event is currently underway.H10: d4 (expiration date: 02/2024).H11: section a through f ¿ the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : device pending return.
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H10: manufacturing review: the device history records have been reviewed and did not indicate a manufacturing related cause for this event.Investigation summary: one encor probe, removable probe cover, complete vacuum assembly with additional sample tray and syringe adapter were received for evaluation.During visual evaluation, it was observed that the aperture of the probe was received partially open.On further observation, a red unknown material was noted to be on the cannula.No other visual anomalies were noted to the device.The functional testing was not performed, due to the nature of the complaint.Also, one electronic photo was provided and reviewed in that photo, a red unknown paint like substance were noted on the encor probe's needle.Based on both the provided photo and the returned sample analysis, the investigation for the reported device contamination with chemical or other material issue can be confirmed as the probe was received with a red unknown material on the cannula.A definitive root cause for the reported device contamination with chemical or other material issue was noted to be a manufacturing related issue.Labeling review: as the reported event did not allege a labeling or use related issue, a labeling review is not required.H10: d4 (expiration date: 02/2024), g3 h11: h6 (method, result, conclusion) h11: section a through f ¿ the information provided by bd represents all the known information at this time.Despite good faith efforts to obtain additional information, the complainant/reporter was unable or unwilling to provide any further patient, product, or procedural details to bd.H3 other text : see h10.
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