On 01-nov-2023, abbott point of care (apoc) was contacted by a customer who reported that the rechargeable battery sometimes gets hot, and code 86 frequently occurs while using i-stat 1 analyzer sn (b)(6).The analyzer were replaced at no charge and returning for investigation.Apoc has determined that a component failure within the analyzer circuitry, may lead to the batteries becoming uncomfortably hot to touch in the area of the battery compartment when using a green non-fused battery carrier.However, the customer states that rechargeable batteries were being used at the time of the event.Therefore the analyzer is unlikely to become hot to touch.The product was replaced and returned for investigation.Based on the information available, there were no patient or user related injuries associated with this complaint.
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Apoc incident: # (b)(4).The investigation was completed on 25-jan-2024.Failure analysis could not be performed as analyzer s/n (b)(6), drc s/n (b)(6), and the rechargeable power pack have not been returned to flex.S/n (b)(6) and s/n (b)(6): a rocketware search spanning three months revealed no similar incidents and no evidence of a trend.No deficiency has been identified.Rechargeable power pack: a rocketware search spanning twelve months revealed no similar incidents and no evidence of a trend.No deficiency has been identified.
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