Catalog Number 07027290190 |
Device Problems
High Test Results (2457); Non Reproducible Results (4029)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 10/20/2023 |
Event Type
malfunction
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Event Description
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There was an allegation of a questionable folate g3 elecsys e2g result from the cobas e 801 analytical unit.The initial result was 20 ng/ml with a data flag.The automatic repeat result with a dilution was 4.68 ng/ml.The result from a second sample from the patient was 4.64 ng/ml.
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Manufacturer Narrative
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The cobas e 801 analytical unit serial number was (b)(6).Reagent issues could be excluded based on the customer's calibration and qc data.The investigation is ongoing.
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Manufacturer Narrative
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The investigation did not identify a product problem.The cause of the event could not be determined.A general reagent problem was not present, because the qc prior to the event was within ranges.
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Search Alerts/Recalls
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