It was reported that a patient underwent a cardiac ablation procedure with a thermocool® smart touch¿ electrophysiology catheter for which biosense webster¿s product analysis lab (pal) identified electrode #4 lifted, it was initially reported by the customer that during the operation, device was recognized by the carto 3 system but its branches were not visualized on the carto 3 system.A second device was used to complete the operation.There was no adverse event reported on patient.The customer¿s reported visualization issue is not considered to be mdr reportable since the potential risk that it could cause or contribute to a serious injury or death is remote.On 8- nov-2023, the bwi pal revealed that a visual inspection of the returned device found the peek housing was bent and electrode #4 lifted.These findings were reviewed and assessed the issue of ¿lifted electrode¿ as an mdr reportable malfunction.
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Device evaluation details: the thermocool® smart touch¿ electrophysiology catheter was returned to biosense webster (bwi) for evaluation.A visual inspection and magnetic sensor functionality test of the returned device were performed following bwi procedures.Visual analysis revealed the peek housing was bent and electrode #4 lifted, this damage was not reported by the customer, and it could be related to after the procedure.The device was connected to the carto 3 system and it was recognized and visualized correctly.No issues or errors were observed.A manufacturing record evaluation was performed and no internal action was found during the review.The issue reported by the customer could not be replicated during the product investigation; other issues or circumstances may have occurred during the usage of the device that compromised its performance.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.E1.Initial reporter phone: (b)(6).Explanation of codes: investigation findings: stress problem identified (c0706) and mechanical problem identified (c07) / investigation conclusions: cause not established (d15) / component code: tip (g04129) were selected as related to the bent tip and the electrode damage identified by bwi pal.Investigation findings: no device problem found (c19) / investigation conclusions: no problem detected (d14 were selected as related to the customer's reported visualization issue.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's ref.(b)(4).
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