Reportable as we received the medwatch report from the fda.Will report to keep them advised of the investigation.There was no photos or returned inventory, complaint not confirmed.Issue stated as cannula being black.Without a lot number inventory or the dhr cannot be reviewed.In the past 24 months there have been 3 complaints related to this issue.Rma-20017a, step r10, "patient exposed to plasticizer", "soft cannula exposed to material that accelerates plasticizer migration, s=6, o=3, rpn=18, rc=1.Root cause cannot be confirmed at this time.However, it is likely that the cannula was introduced to a plasticizer it cause the cannula to oxidize and age faster, giving the black appearance.
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