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Model Number DSX700H11 |
Device Problems
Corroded (1131); Scratched Material (3020)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/07/2023 |
Event Type
malfunction
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Manufacturer Narrative
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H3 other text : device was evaluated by a 3rd party service center.
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Event Description
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The manufacturer received information in relation to a dreamstation auto bipap.There was no report of serious or permanent harm or injury.During evaluation of the device at a third-party service center, bottom enclosure was found to be damaged and ui panel was scratched.The device was found to be functional.Connector oxide contamination was detected.The device was scrapped.At this time, no further investigation can be performed.If any additional information is received, a follow up report will be filed.
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Manufacturer Narrative
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The manufacturer received information in relation to a dreamstation auto bipap unit.The device was returned to a third party service center.During visual inspection of the device, it was determined connector oxide contamination.Additionally, cosmetic defect found as bottom enclosure damage and scratched ui panel during the device evaluation.Device was scrapped at customer's request.Analysis of past events has not indicated an adverse event has occurred due to corrosion.Review of the risk file indicates the potential for a serious adverse event occurring as a result of this incident is unlikely.Additionally, the risk file indicates that corrosion will not substantially affect the performance of the device.This complaint is considered not reportable.
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Search Alerts/Recalls
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