D9 device returned to mfg: 1/3/2024.One device was received for investigation.The reported complaint was confirmed during visual inspection, which verified the device was broken at the flange.The investigation attributed this condition to the device having come into contact with a sharp object during reprocessing, or another issue related to handling.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.Complaint data related to the reported issue will continue to be monitored.
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