Model Number HEM1 |
Device Problem
Incorrect, Inadequate or Imprecise Result or Readings (1535)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/16/2023 |
Event Type
malfunction
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Event Description
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It was reported that there were inaccurate central venous pressure values that were imported from the hemosphere instrument, hem1, to the hospital bedside monitor, during patient use.The value on the hem1 was 2 to 3 mmhg and the bedside displayed 7mmhg.This occurred when both the port 1 and port 2 connectors were used on the hem1.The cable was unplugged from the bedside monitor and the cvp value became 0mmhg.There was no report of inappropriate patient treatment administered.The patient demographics were not provided.There was no patient harm or injury.
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Manufacturer Narrative
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The device has not been received for evaluation.Once it arrives and the product evaluation completed the evaluation findings will be submitted in a supplemental submission report.The device history record review is pending.Once the information has been received, it will be sent in the supplemental submission report.
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Manufacturer Narrative
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The reported issue was confirmed by evaluation when testing both port 1 and 2.There was a difference in the cvp values displayed on the hem1 and the values input.The failure was resolved by calibrating the analog pressure signal input using the functional test.There were no error messages observed.There was no physical damage found.The unit passed all functional testing.Based on the information received, re-calibration of the monitor was not performed on the occurrence date.An engineering evaluation was initiated to assess for any manufacturing related processes which could be correlated to the complaint.Based on the available information, it was confirmed that re-calibration of the monitor was not completed and that re-calibration during product evaluation fixed the issue.Per the ifu, perform calibration if the default values are incorrect.No escalation is required.No further investigation is required.The device history record review was completed and all manufacturing inspections passed with no non conformances.A supplemental mdr is being submitted due to product evaluation findings.Type of investigation, investigation findings, and investigation conclusions have been updated.
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Search Alerts/Recalls
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