Other, other text: additional information is provided in h.2., h.3., and h.6.Device evaluation: one device was received for investigation.A visual inspection found a cracked tank cover, liquid crystal leakage in the lcd, and damaged pots on the pcb.A review of the event history log found no applicable history.During the functional testing, it was found that the temperature could not be adjusted on the pcb and during circulation the device was loud confirming the customer complaint.The cause of the issue was found to be that the pot on the pcb used to adjust the temperature was damaged and the faulty pump was noisy when running.No action was taken due to the condition of the device.It was deemed beyond economical repair and will be scrapped.Service history review identified there was no indication that the complaint was related to a service of the device within the review period.For all enquiries or follow-up questions related to the record, do not use regulatory.Responses@smiths-medical.Com located in sections g.1., please direct those to the following: regulatory.Responses@icumed.Com.
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