Leica biosystems (lbs) received an inquiry from the complainant, which prompted lbs sales representatives to visit the customer site.On 2 november 2023 while on-site, the lbs sales representatives were informed of an incident where the user of the leica cryostat instrument was sent to the emergency room with second degree burns on her face.The incident occurred on (b)(6) 2023.The complainant confirmed the lab uses flammable freezing spray inside the cryochamber of the leica cryostat, which then caused the injury to the user.
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