Model Number BI70002000 |
Device Problems
Mechanical Problem (1384); Use of Device Problem (1670); Failure to Advance (2524); Noise, Audible (3273); Radiation Output Failure (4027)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/28/2023 |
Event Type
malfunction
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Event Description
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Medtronic received information regarding an imaging system being used during a sacroiliac and thoracolumbar procedure.It was reported that the source and detector locked up right before a spin.The site successfully took the ap and lat images, but when they attempted to take the 3d spin, the source and detector would not move at all.When the local representative (cc) tried to open the gantry using the button on the pendent, the source and detector also did not move.The cc tried using the wrench to open the gantry, but after seeing orange and turning the wrench in the correct direction, the leds on the gantry weren't moving.They started rebooting the system, and that was when the cc called technical services (ts).Troubleshooting was performed. when pressing the open-door gantry or source/detector spin button, the cc could hear an audible sound that the system was trying to move the source and detector, but the leds were not moving. the source and detectors were completely stuck in the lateral position.The cc moved the gantry all the way to the right and used the tilt and shift to move the gantry further out of the way, but he was unable to remove the image acquisition system (ias) completely for the or. the account decided to use a different company's imaging system to continue the case. there were no errors in the logs, only warnings, but they did not read relevant to the issue. the delay to the procedure was about 15 minutes.Patient impact information has not been provided.
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Manufacturer Narrative
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H3, h6: a medtronic representative visited the site to evaluate the equipment.The upper door latch dingle was adjusted.Codes b01, c07, and d02 are applicable.Medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Manufacturer Narrative
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D10: section d information references the main component of the system.Other relevant device(s) are: product id: bi71000273, lot number: unknown medtronic is submitting this report to comply with fda reporting regulations under 21 cfr parts 4 and 803.This report is based upon information obtained by medtronic, which the company may not have been able to fully investigate or verify prior to the date the report was required by the fda.Medtronic has made reasonable efforts to obtain more complete information and has provided as much relevant information as is available to the company as of the submission date of this report.This report does not constitute an admission or a conclusion by fda, medtronic, or its employees that the device, medtronic, or its employee caused or contributed to the event described in the report.In particular, this report does not constitute an admission by anyone that the product described in this report has any ¿defects¿ or has ¿malfunctioned¿.These words are included in the fda 3500a form and are fixed items for selection created by the fda to categorize the type of event solely for the purpose of regulatory reporting.Medtronic objects to the use of these words and others like them because of the lack of definition and the connotations implied by these terms.This statement should be included with any information or report disclosed to the public under the freedom of information act.Any required fields that are unpopulated are blank because the information is currently unknown or unavailable.A good faith effort will be made to obtain the applicable information relevant to the report.If information is provided in the future, a supplemental report will be issued.
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Search Alerts/Recalls
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