E1.Initial reporter facility name: (b)(6).The device evaluation was completed on 08-nov-2023.The device was returned to biosense webster (bwi) for evaluation.A visual inspection and temperature and impedance test of the returned device were performed following bwi procedures.Visual analysis revealed a hole with reddish material in the pebax area.The temperature and impedance test was performed, and no temperature was displayed due to an open circuit in the tip area.The reddish material observed could be related to the reported event.A manufacturing record evaluation was performed for the finished device number, and no internal actions related to the reported complaint condition were identified.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.The instructions for use contain the following warning stated in the carto 3 system manual: if the radiofrequency (rf) generator does not display temperature, verify that the appropriate cable is plugged into the rf generator.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.This product issue will be addressed through bwi's quality system.Explanation of codes: -investigation findings: open circuit (c0205) / investigation conclusions: cause not established (d15) / component code: electrical lead/wire (g02015) were selected as related to the customer¿s reported issue of ¿no temperature displayed¿.-investigation findings: mechanical problem identified (c07) / investigation conclusions: unintended use error caused or contributed to event (d1102) / component code: sleeve (g04115) were selected as related to the biosense webster inc.Analysis finding of the ¿hole with reddish material in the pebax area¿ and the customer¿s reported issue of ¿no temperature displayed¿.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an atrial fibrillation (afib) procedure with a thermocool® smart touch® sf uni-directional navigation catheter for which biosense webster¿s product analysis lab (pal) identified a hole in the pebax area.Initially it was reported that during the procedure, there was no temperature displayed on the carto or generator.A second device was used to complete the procedure.There was no adverse event reported on the patient.The biosense webster, inc.Product analysis lab received the device for evaluation and per the evaluation completion on 08-nov-2023 there was a hole with reddish material in the pebax area.This event was originally considered non-reportable, however, bwi became aware of the hole in the pebax on 08-nov-2023 and have assessed this returned condition as reportable.
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