Model Number GA-0006801 |
Device Problem
Output below Specifications (3004)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/15/2023 |
Event Type
malfunction
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Event Description
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It was reported that the bricks have low power.However, system is usable and meets specification.There were no patient complications.
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Manufacturer Narrative
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The console was serviced by a field service engineer (fse) onsite.The four laser bricks were replaced, and the calibration parameters have returned to within the specified range.The reported low power allegation was confirmed.The coolant was drained and filled.All channels were aligned for center and mode.The console passed all tests.Based on analysis results, the issue was solved by replacing the laser bricks.A conclusion code of cause traced to component failure was assigned to this investigation.
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Event Description
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It was reported that the bricks have low power.However, system is usable and meets specification.There were no patient complications.
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Manufacturer Narrative
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The console was serviced by a field service engineer (fse) onsite.The four laser bricks were replaced, and the calibration parameters have returned to within the specified range.The reported low power allegation was confirmed.The coolant was drained and filled.All channels were aligned for center and mode.The console passed all tests.In addition, the four bricks (laser source) were returned for analysis.Visual inspection identified they were in overall good physical condition.Ends were intact with all screws in place and there was no leakage along the end cap seams.The body was clean.Based on analysis results, visual inspection identified the returned device was in good condition, however, the issue was solved by replacing the laser bricks.It is likely that the bricks were defective requiring replacement.A conclusion code of cause traced to component failure was assigned to this investigation.
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Event Description
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It was reported that the bricks have low power.However, system is usable and meets specification.There were no patient complications.
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Search Alerts/Recalls
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