Device evaluation details: the device was returned to biosense webster for evaluation.A visual inspection and deflection test of the returned device were performed in accordance with bwi procedures.Visual analysis revealed exposed wires and stress marks on the tip.A deflection test was performed, and the curve was deflecting; however, the curve was observed deformed.The condition of the device observed during the investigation is potentially attributable to an abnormal manipulation or handling of the device outside of the manufacturing site, however, this cannot be conclusively determined.This issue may be related to the deflection issue described.A manufacturing record evaluation was performed for the finished device 31088789l, and no internal action was found during the review.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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