E1 initial reporter phone: (b)(6).The product investigation was completed.Device evaluation details: the pentaray nav eco product was returned to biosense webster (bwi) for evaluation.A visual inspection and electrical evaluation of the returned device were performed following bwi procedures.Visual analysis revealed electrodes 10, 11, and 12 were observed bent and lifted.An electrical test was performed, and an open circuit was found in the tip area.The damage on the electrodes was not reported by the customer, it could be related to the handling after the procedure.A manufacturing record evaluation was performed for the finished device 30978695l number, and no internal action was found during the review.The issue reported by the customer was confirmed.It should be noted that product failure is multifactorial.As part of biosense webster's quality process, all devices are manufactured, inspected, and released to approved specifications.If additional information is received regarding this event, a supplemental 3500a report will be submitted to the fda.Manufacturer's reference number: (b)(4).
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It was reported that a patient underwent an unspecified ablation procedure with a pentaray nav high-density mapping eco catheter and post procedure the bwi product analysis lab identified lifted electrodes and an open circuit on the tip area.During the procedure, a noise occurred on prn 9-10, 11-12, and 13-14, in both carto3 and lab.The noise was identified upon catheter connection.The cable was replaced but the issue continued.The catheter was replaced and the procedure continued without issue.The procedure was completed without patient's consequence.
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