Note: this report pertains to one of three devices used during the same procedure.Refer to manufacturer report number for the first spyscope ds ii, report number 3005099803-2023-06373 for the second spyscope ds ii and report number 3005099803-2023-06371 for the spy ds controller.It was reported to boston scientific corporation that the two spyscope ds ii access & delivery catheter and a spy ds controller were used during an endoscopic retrograde cholangiopancreatography (ercp) and per-oral cholangioscopy (poc) procedures performed for the diagnosis of stricture in the bile duct on (b)(6) 2023.During the procedure, the first spyscope ds ii malfunctioned after a couple of minutes of usage and then five grey dots appeared across the screen.A second spyscope ds ii was then used; however, no image appeared and went back to the initial start-up screen asking them to connect the device.The spyscope ds ii was unplugged and re-plugged from the spy ds controller, but the image was not displayed.The procedure was not completed due to this event.There were no reported patient complications as a result of this event.The patient's condition at the conclusion of the procedure was reported to be stable.
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