Carestream health has evaluated the device.The investigation determined that the right side load cell failure was due to previous impact(s) or impact(s) with enough force (e.G., user accidentally collides with a wall or other obstruction) to affect the load cell, the cart drive calibration, and the cart driving.This was evidenced by the damaged right side panel and inner handle covers.As a result, the tech obtained a bruise on the leg and arm.It could not be confirmed by the site if medical attention was required.There was no patient involvement.The field engineer replaced the right load cell and successfully performed a cart drive calibration.The cart drive was tested and is now working properly.There are no further actions to be taken by carestream health related to this issue.Carestream has completed this investigation.
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On 18-nov-2023, carestream health (csh) was informed of an incident related to the drx-revolution mobile x-ray system.The technologist was behind the portable in the hallway outside the patient's room, she tried to drive forward using both hands on the drive handle; however, the unit drove backwards pinning her between the wall and the portable.
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