The device was returned and evaluated.In addition to the malfunction documented in b5, the additional evaluation findings are as follows: grip had a scratch; forceps channel port had a dent; switch box had a scratch; r/l (u/d) knob had a scratch; label on s-connector was damaged; sheet holder unit had corrosion due to water leakage; sc cover unit had a scratch; s-connector had a scratch; due to a cut on the k-wire, the guide wire did not rise up; objective lens had a scratch; the connecting tube was deformed; the adhesive around lg and objective lenses was worn; and the universal cord coating was peeling.The investigation is ongoing, and a supplemental report will be submitted upon completion of the investigation or if any additional information is provided by the user facility.
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The customer reported to olympus that the evis exera ii duodenovideoscope forceps raiser was not properly moving up or down.It is unknown when the issue was found, and there is no known procedure information.The device was returned for evaluation.During the device evaluation, a cracked distal end was found.There were no reports of patient harm.This medical device report (mdr) is being submitted to capture the reportable malfunction found during the evaluation.
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This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation, the cause of the event is likely due to physical stress.However, the root cause of the reported event is unable to be determined.The event can be prevented by following the instructions for use (ifu) which state: ·operation manual_ important information ¿ please read before use_ warnings and cautions warning: do not strike, bend, hit, pull, twist, or drop the endoscope¿s distal end, insertion tube, bending section, control section, universal cord, or endoscope connector with excessive force.The endoscope may be damaged and could cause patient injury, such as burns, bleeding, and/or perforation.It could also cause parts of the endoscope to fall off inside the patient.Olympus will continue to monitor field performance for this device.
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