This report is being supplemented to provide additional information based on the legal manufacturer's final investigation.A review of the device history record found no deviations that could have caused or contributed to the reported issue.Based on the results of the investigation for phenomenon one, it is likely that the angulation difficulty occurred due to following: water likely invaded the insertion section, then the a-wire (angulation wire) slid abnormally in coil-pipe due to corrosion.When the up/down lever was free, bending section was bent.It is likely that the a-wire was stuck.The event can be prevented by following the instructions for use (ifu) which state: "¿ never insert or withdraw the insertion section abruptly or with excessive force.Patient injury, bleeding, and/or perforation may result." based on the results of the investigation for phenomenon two, it is likely that the mouthpiece was deteriorated due to it being shaved by the coiled shaft of channel cleaning brush, scrabbing the mouthpiece.The event can be prevented by following the instructions for use (ifu): operation manual chapter 3 preparation and inspection 3.3 inspection of the endoscope olympus will continue to monitor field performance for this device.
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