Catalog Number 08946370190 |
Device Problems
Incorrect Measurement (1383); High Test Results (2457)
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Patient Problem
No Clinical Signs, Symptoms or Conditions (4582)
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Event Date 11/09/2023 |
Event Type
malfunction
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Event Description
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We received an allegation about discrepant results of 1 patient's serum sample tested with elecsys testosterone g2 (testosterone ii) assay on a cobas e801 immunoassay analyzer when compared to liquid chromatography mass spectrometry (lc/ms) methodology.Initial result: 4.33 nmol/l.1st repeat result: 4.38 nmol/l (repeated on e801).2nd repeat result: 0.3 nmol/l (tested with lc/ms - referral laboratory).3rd repeat result: 0.39 nmol/l (repeated with lc/ms).4th repeat result: 1.01 nmol/l (tested on beckman coulter).
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Manufacturer Narrative
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The testosterone reagent expiration date was not provided.The cobas e801 module serial number was (b)(6).The calibration and qc prior to the event were acceptable.The alarm trace showed multiple alarms including sample clot detection alarm, abnormal aspiration (sample probe) alarms, and incubation water short alarm.The sample was requested for investigation.The investigation is ongoing.
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Manufacturer Narrative
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Section d4 was updated.The sample was not provided for investigation.Calibration was acceptable.The alarm trace showed multiple alarms including a sample foam detection alarm.A general reagent issue can be excluded because qc was acceptable prior to the event.The investigation did not identify a product problem.The cause of the event could not be determined.
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Search Alerts/Recalls
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