Model Number 70914-70 |
Device Problems
Failure to Power Up (1476); Unable to Obtain Readings (1516)
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Patient Problems
Loss of consciousness (2418); Convulsion/Seizure (4406)
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Event Date 11/06/2023 |
Event Type
Injury
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Event Description
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A battery/no power issue was reported with the adc device.Customer was unable to test due to the device not powering on with button press or test strip insertion and as a result, experienced a seizure and a loss of consciousness and was unable to self-treat, requiring hcp administration of unspecified treatment.No further information was provided.There was no report of death or permanent impairment associated with this event.
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Manufacturer Narrative
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The product has been requested back for an investigation.At this time product has not yet been returned.An extended investigation has been performed for the reported complaint and it has been determined that there was no indication that the product did not meet specification.Extended investigation involved a manufacturing review (including device history records (dhrs)), previous complaint and corrective and preventive action (capa) investigations conducted for blank screen issues, process failure mode effects analyses (pfmeas), design controls, and design failure mode effects analyses (dfmeas), risk management reports, risk evaluations, and label copy.The investigation did not identify any indication that the product did not meet specification.If the product is returned, a physical investigation will be performed and a follow-up report submitted.All pertinent information available to abbott diabetes care has been submitted.
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Manufacturer Narrative
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(b)(6) was returned and investigated.Visual inspection has been performed on returned meter and damage was observed on the meter due to user error.Although glucose results may be delayed, blood glucose could be determined by alternate means, including use of another blood glucose meter, seeing a physician (as recommended in product labeling), or by seeking treatment at a health care facility.All pertinent information available to abbott diabetes care has been submitted.This also serves as a correction report.Section d1 (brand name) and section h4 (device mfg date) were incorrectly updated in the initial report.Correction has been made.
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Event Description
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A battery/no power issue was reported with the adc device.Customer was unable to test due to the device not powering on with button press or test strip insertion and as a result, experienced a seizure and a loss of consciousness and was unable to self-treat, requiring hcp administration of unspecified treatment.No further information was provided.There was no report of death or permanent impairment associated with this event.
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Search Alerts/Recalls
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