B3: date of event and d4: udi number are unknown; no information has been provided to date.One device was received.No physical damage was found on the device.Per functional testing, there was a leak from the gas hose.The complaint was confirmed.The root cause was due to deterioration of the gas hose.It was unknown what caused the condition.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.The gas hose was replaced.Replaced alarm gauge bezel, light emitting diode (led) printed circuit board (pcb) set, and switch cover due to damage.
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