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Model Number HL-90 |
Device Problem
Complete Loss of Power (4015)
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Patient Problem
Insufficient Information (4580)
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Event Date 12/01/2023 |
Event Type
malfunction
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Manufacturer Narrative
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B3: date of event is unknown, no information has been provided to date.Udi section of d4 is unknown.Investigation including root cause analysis is in progress.A supplemental mdr will be filed as necessary in accordance with 21 cfr 803.56 when additional reportable information becomes available.
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Event Description
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It was reported that the device has no power.There was unknown patient involvement and unknown patient harm/adverse event reported.
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Manufacturer Narrative
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Device evaluated by manufacturer, device manufacture date and evaluation codes: updated.One device was received.Per visual inspection, cracked enclosure and tank cover.Outdated printed circuit board (pcb) and power switch which the connection between the two was damaged.The complaint was verified by plugging it into a power source and turning the power switch on.The device wasn't getting power because the connection between the pcb and power switch was damaged.The root cause was due to the connection becoming worn out by repeated use of the power switch.The product's history records were reviewed and there were no non-conformances nor service-related issues that would have resulted in the reported complaint.No action taken due to the condition of the device.It was deemed beyond economical repair and was scrapped.
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Search Alerts/Recalls
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